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RETURNS & EXCHANGES

RETURNS & EXCHANGES

Here in KHAMAREH, we handle returns on a case-by-case basis, and customer satisfaction is our ultimate goal, as we go above and beyond to inspect each item and ensure products are in perfect condition before shipping.

We accept returns and exchanges if you are not satisfied with your order. The products must be returned to us within 14 days of delivery.

Our refunds will be issued in a voucher form which can be redeemed within 30 days from the day you receive the voucher code. The initial shipping cost will not be redeemed nor refunded.

To return a product, clients will have to cover the return shipping. The product must not have been used, show any signs of wear and tear, and the packaging must not have been damaged. If the packaging is damaged in any way or if the product has been opened / used, you will not be entitled to a refund or replacement.