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PRIVACY POLICY

PRIVACY POLICY

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.khamareh.com (the “Site”) and where we otherwise obtain or collect information about you. This Privacy Policy is effective from January 1st, 2021.

 

SUMMARY

This section summarizes how we obtain, store and use information about you. It is intended to provide a very general overview only. It is not complete and it must be read in conjunction with the corresponding full sections of this Privacy Policy.

Data controller

Khamareh S.L, 2020C3631540344L (Bento Touray).

How we collect or obtain information about you:

When you provide it to us (e.g. by contacting us, placing an order on our website, sign up for our email newsletter, take a quiz, or create an account).

From your use of our website and occasionally, from third parties.

Information we collect:

Name, contact details, payment information e.g. your credit or debit card details, IP address, information from cookies, information about your computer or device (e.g. device and browser type), information about how you use our website (e.g. which pages you have viewed, the time when you view them and what you clicked on, the geographical location from which you accessed our website (based on your IP address), your answers to surveys, and information about your internet connection.

How we use your information:

For administrative and business purposes (particularly to contact you and process orders you place on our website), to improve our business and website, to fulfil our contractual obligations, to advertise our goods and services, to analyze your use of our website, and in connection with our legal rights and obligations.

Disclosure of your information to third parties:

Only to the extent necessary to run our business, to our service providers, and to fulfil any contracts we enter into with you, and where required by law or to enforce our legal rights.

Do we sell your information to third parties? (other than in the course of a business sale or purchase or similar event):

No.

How long we retain your information:

For no longer than necessary, taking into account any legal obligations we have (e.g. to maintain records for tax purposes), any other legal basis we have for using your information (e.g. your consent, performance of a contract with you or our legitimate interests as a business).

How we secure your information:

Using appropriate technical and organizational measures such as storing your information on secure servers, encrypting transfers of data to or from our servers using Secure Sockets Layer (SSL) technology, encrypting payments you make on or via our website using Secure Sockets Layer (SSL) technology, only granting access to your information where necessary and by only trusted individuals that have been trained and briefed on appropriate handling of personal information.

Sensitive personal information:

We do not collect sensitive personal information on you.

 

OUR DETAILS

The data controller in respect of our website is KHAMAREH S.L., of Montornès del Vallès (Barcelona) 08170, Av Ernest LLuch N13,. You can contact the data controller by writing to the above address or sending an email to info@khamareh.com If you have any questions about this Privacy Policy, please contact the data controller.

 

INFORMATION WE COLLECT WHEN YOU VISIT OUR WEBSITE

WEB SERVER INFORMATION

We use a third party server to host our website called Shopify Inc., the privacy policy of which is available here https://www.shopify.com/legal/privacy. Our website server automatically logs the IP address you use to access our website as well as other information about your visit such as the pages accessed, information requested, the date and time of the request, the source of your access to our website (e.g. the website or URL (link) which referred you to our website), and your browser version and operating system.

USE OF WEBSITE SERVER LOG INFORMATION FOR IT SECURITY PURPOSES

Our third party hosting provider collect(s) and store(s) server logs to ensure network and IT security and so that the server and website remain uncompromised. This includes analyzing log files to help identify and prevent unauthorized access to our network, the distribution of malicious code, denial of services attacks and other cyber-attacks, by detecting unusual or suspicious activity. Unless we are investigating suspicious or potential criminal activity. We do not make, nor do we allow our hosting provider to make, any attempt to identify you from the information collected via server logs.

INFORMATION WE COLLECT WHEN YOU CONTACT US

We collect and use information from individuals who contact us in accordance with this section and the section entitled Disclosure and additional uses of your information.

KHAMAREH may treat your personal data with the following purposes:

  • Provide you with the information you request about our products.
  • Register you as a user of our website.
  • Guarantee the correct processing of your order, in case you purchase any of our products.

KHAMAREH uses its social networks to advertise its products. By sharing your data on our social networks, you expressly consent and authorize us to reproduce and publicly communicate on these networks for the purposes stated above.

You may revoke this consent at any time, by sending an email to the following address: info@khamareh.com.

If you are not interested in the processing of your data through KHAMAREH social networks in the terms expressed above, please refrain from sharing them. In the event KHAMAREH needs to process your data for purposes other than those mentioned above, it will request your consent, which may be revoked at any time unilaterally.

INFORMATION RECEIVED FROM THIRD PARTIES

Generally, we do not receive information about you from third parties. The third parties from which we receive information about you will generally include partner companies who we are doing a joint promotion with. It is also possible that third parties with whom we have had no prior contact may provide us with information about you. Information we obtain from third parties will generally be your name and contact details but will include any additional information about you which they provide to us.

INFORMATION COLLECTED WHEN YOU PLACE AN ORDER

We collect and use information from individuals who place an order on our website.

When you place an order for goods or services on our website, we collect your name, email address, billing address, shipping address, company name (if applicable), billing name, and information about your browser.

If you do not provide this information, you will not be able to purchase goods or services from us on our website or enter into a contract with us. We need the mandatory information collected by our checkout form to establish who the contract is with and to contact you to fulfil our obligations under the contract, including sending you receipts and order confirmations.

DISCLOSURE AND USE OF YOUR INFORMATION FOR LEGAL REASONS

If we suspect that criminal or potential criminal conduct has been occurred, we will in certain circumstances need to contact an appropriate authority, such as the police. This could be the case, for instance, if we suspect that fraud or a cyber-crime has been committed or if we receive threats or malicious communications towards us or third parties. We will generally only need to process your information for this purpose if you were involved or affected by such an incident in some way.

 

COOKIES

Are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit: www.allaboutcookies.org.

 

WEB BEACONS

Web beacons “tags,” and “pixels” are electronic files used to record information about how you browse the Site. We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns). We also may use Device Information we collect in order to provide customers with relevant future advertising.

 

EMAIL AND CONTACT FORM

When you send an email to the email address displayed on our website we collect your email address and any other information you provide in that email (such as your name, telephone number and the information contained in any signature block in your email).

 

REGISTERING ON OUR WEBSITE

When you register and create an account on our website, we collect the following information: Email address, IP address, and any other information you provide to us when you complete the registration form. If you do not provide the mandatory information required by the registration form, you will not be able to register or create an account on our website.

 

PROCESSING YOUR PAYMENT

After you place an order on our website you will need to make payment for the goods or services you have ordered. Your payment will be processed by Shopify Payments. Shopify Payments collects, uses and processes your information, including payment information, in accordance with their privacy policies.

 

GOOGLE ANALYTICS

Information collected by Google Analytics (your IP address and actions you take in relation to our website) is transferred outside the EEA and stored on Google’s servers. You can access Google’s privacy policy here: https://www.google.com/policies/privacy/.

 

PAYMENT PROCESSOR

Information you submit to us by our third-party payment processor, Shopify Payments, is transferred outside the EEA and stored on their servers. You can access their privacy policy here: https://www.shopify.com/legal/privacy/.

 

YOUR RIGHTS IN RELATION TO YOUR INFORMATION

You can exercise the rights listed below, by sending an email to info@khamareh.com.

  • Request KHAMAREH to confirm whether they are treating your personal data or not.
  • Access your personal data, request the rectification of those that are inaccurate or, if applicable, request their deletion when, among other causes, they are no longer necessary for the purposes for which they were collected.
  • In certain cases, request the limitation of the processing of your data. In this case, we will only keep your data for the exercise or defense of claims.
  • In certain circumstances, oppose the processing of your data.
  • Request the portability of your data.
  • Revoke the consent that, in your case, you have granted for the treatment of your data by KHAMAREH. - File a claim with the Spanish Agency for Data Protection.

 

ADVERTISING

We use your Device Information and Order Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.

For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at: http://www.networkadvertising.org/understanding-onlineadvertising/ how-does-it-work.

You can opt out of targeted advertising by sending a request via to email to info@khamareh.com.

 

AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your country of residence, or that you are the age of majority in your country of residence and you have given us your consent to allow any of your minor dependents to use this site.

 

MINOR CHANGES TO OUR PRIVACY POLICY

Where we make minor changes to our Privacy Policy, we will update our Privacy Policy with a new effective date stated at the beginning of it. Our processing of your information will be governed by the practices set out in that new version of the Privacy Policy from its effective date onwards.